Ask the Footwear Expert – Len Romanski


Fitting customers with reduced mobility

Are you shoe shopping for someone with foot/health issues who is unable to come into the store to be fitted?

Our staff can still help!

Before selecting a shoe to take back to your loved one, there are some things that your Foster’s Shoes fitter needs to know to be able to help you find the best fit possible.

  • Foot Condition: Take a look at their bare feet- make note of any sores or redness caused by their current footwear. Does their foot swell? Do any of their toes overlap or have trouble laying flat?
  • Size: Remember that feet often flatten out over time. This along with any swelling or foot injury may result in the individual requiring a larger size than they have worn in the past. To help our fitters find the right size, it can be very helpful to trace an outline of the person’s feet.  If they have excessive swelling, measuring the circumference of the foot at the ball and instep can also be very helpful.


If they can be spared, bring a pair of their current footwear; even if they don’t fit well, it will give our fitters a better idea of their foot condition.

Trying Shoes

It can be difficult to be sure that a shoe fits well on someone else.  Here are a few shoe fitting tips:

  • Length: There should be a finger’s width from the end of the longest toe to the end of the shoe while standing (or while sitting if they use a wheel chair).
  • Width: The forefoot should not press against the shoe or rub against any seams the shoe may have. The toes should be able to spread out as freely as if they were barefoot.
  • Depth: Pay special attention to hammertoes, corns and areas of high swelling. Can the shoe be adjusted if the swelling goes up or down?
  • Heel Slippage: A small amount of heel slippage in a new orthopedic shoe is normal. If there is no give in the heel, it may cause a pressure point in that area.